Last updated: 18 October 2026
This Privacy Policy describes how Peptsche Research Company ("we", "us" or "our"), operating as Peptsche, collects, uses, discloses and protects your personal information when you visit or make a purchase from our website (the "Site"). By using our Site, you agree to the practices described in this Privacy Policy.
1. Information we collect
Personal information you provide:
- Full name
- Email address
- Billing and shipping address
- Phone number, WhatsApp number or LINE ID
- Order and purchase details
- Payment references and payment screenshots you upload
- Customer support communications
Automatically collected information: IP address, browser type, device information, pages viewed, interaction data and referral sources, collected through our website and analytics tools.
2. Payment information
We do not collect or store card numbers. Thai QR / PromptPay, bank transfer and card payments through a secure payment link are completed outside our website. If you upload a payment screenshot or reference, we store it privately, only to confirm your payment. Payment providers process your data under their own privacy policies.
3. How we use your information
- To process and fulfil orders
- To provide customer support
- To send transactional messages by email, WhatsApp or LINE
- To improve website functionality and user experience
- To analyse website traffic and performance
- To run marketing and remarketing campaigns
- To prevent fraud and keep the Site secure
4. Sharing
We share order details only as needed to fulfil your order: with our packing team, with the delivery company that ships your parcel, and with the payment provider you choose. We do not sell your personal information.
5. Marketing and communications
We may send marketing messages if you have opted in. You can unsubscribe at any time. You may still receive transactional or service messages.
6. Analytics and third-party services
- Google Analytics 4 (GA4)
- Meta Ads (Facebook and Instagram)
- TikTok Ads
- Google Ads
- Microsoft Clarity
- WhatsApp and LINE (customer messages)
These services may use cookies and similar technologies under their own privacy policies.
7. Cookies
We use cookies to run the Site (for example your cart, currency, language and the research-use confirmation), to analyse traffic and to support marketing. You can control cookies in your browser; disabling them may affect how the Site works.
8. Data retention
We keep personal information only as long as needed for the purposes in this policy, unless the law requires longer. Customer data is kept until you ask us to delete it or it is no longer needed for legal or business purposes.
9. Your privacy rights
Subject to applicable law, including Thailand's Personal Data Protection Act (PDPA), you can ask to access, correct, delete or receive a copy of your personal data, and opt out of marketing. Contact us using the details below.
10. Data security
We take reasonable administrative, technical and physical measures to protect your personal information. Payment screenshots are stored outside the public web folder and only staff can view them. No method of transmission or storage is completely secure.
11. Age
Our Site is intended only for people aged 21 or over. We do not knowingly collect personal data from anyone under 21.
12. Changes and contact
We may update this policy from time to time and will change the date above when we do. This website is owned and operated by Peptsche Research Company.
Questions? Message us on WhatsApp (Peptsche Research Company) or LINE @121aoslf.